Survey Results

Introduction

After every Training Course that we run we ask our delegates to fill in a Customer Satisfaction Survey. This page shows the results of the Surveys in a couple of different ways.

Feedback

• What I found most useful from the course
• What I found the least useful from the course
• What could improve the course
• If a colleague asked you for an honest opinion about the course what would you say?

Survey Results

Tutor Knowledge

Rating	Count	Percent	Graph
Excellent	146	80.7%
Good	34	18.8%
Fair	1	0.6%
Poor	0	0%
Total	181

Course Notes

Rating	Count	Percent	Graph
Excellent	108	60.3%
Good	67	37.4%
Fair	4	2.2%
Poor	0	0%
Total	179

Pace of the Course

Rating	Count	Percent	Graph
Excellent	12	6.6%
Good	165	90.7%
Fair	5	2.7%
Poor	0	0%
Total	182

Length of the Course

Rating	Count	Percent	Graph
Excellent	6	3.3%
Good	168	93.3%
Fair	6	3.3%
Poor	0	0%
Total	180

Training Room and Equipment

Rating	Count	Percent	Graph
Excellent	137	76.1%
Good	41	22.8%
Fair	2	1.1%
Poor	0	0%
Total	180

Venue and Facilities

Rating	Count	Percent	Graph
Excellent	137	75.7%
Good	43	23.8%
Fair	1	0.6%
Poor	0	0%
Total	181

Location

Rating	Count	Percent	Graph
Excellent	66	37.7%
Good	86	49.1%
Fair	18	10.3%
Poor	5	2.9%
Total	175

Catering

Rating	Count	Percent	Graph
Excellent	119	66.1%
Good	57	31.7%
Fair	4	2.2%
Poor	0	0%
Total	180